DMCA Notice & Takedown Policy

2.1 Required Information

Your written notice must include the following elements:

• Physical or Electronic Signature: A physical or electronic signature of the copyright owner or person authorized to act on behalf of the owner of an exclusive right that is allegedly being infringed
• Identification of Copyrighted Work: Specific identification of the copyrighted work claimed to have been infringed. If you are alleging infringement of multiple copyrighted works, you must submit a representative list which specifically identifies each of the works
• Location of Infringing Material: Specific identification of the location and description of the material that is claimed to be infringing, with enough detailed information to permit Fire Power Cloud LTD to locate the material. You should include the specific URL or URLs where the allegedly infringing material is located
• Contact Information: Information reasonably sufficient to allow Fire Power Cloud LTD to contact the complaining party, including name, address, telephone number, and electronic mail address
• Good Faith Statement: A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
• Accuracy Statement: A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

2.2 Submission Methods

DMCA notices must be submitted to our designated DMCA agent through one of the following methods:

• Email: dmca@firepower.cloud
• Postal Mail: See DMCA Agent contact information below
• Support Ticket: Through our customer portal with the subject "DMCA Takedown Notice"

2.3 Response Timeline

Upon receipt of a valid DMCA notice, Fire Power Cloud LTD will:

• Acknowledge receipt within 24 hours
• Remove or disable access to the allegedly infringing material expeditiously
• Notify the affected customer of the takedown
• Provide the customer with a copy of the DMCA notice

3.1 Counter-Notice Requirements

A valid counter-notice must include:

• Your Signature: Your physical or electronic signature
• Identification of Material: Identification of the material that has been removed or disabled and the location where it appeared before removal
• Good Faith Statement: A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification
• Consent to Jurisdiction: Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if outside the United States, any judicial district in which Fire Power Cloud LTD may be found)
• Service of Process: A statement that you will accept service of process from the person who provided the original DMCA notice or an agent of such person

3.2 Counter-Notice Process

Upon receipt of a valid counter-notice:

• We will promptly provide the person who filed the original DMCA notice with a copy of the counter-notice
• We will inform that person that we will replace the removed material or cease disabling it in 10 business days
• We will replace the removed material or cease disabling access to it between 10 and 14 business days after receipt of the counter-notice, unless our designated agent receives notice that the original complainant has filed a court action seeking a restraining order

4.1 Three-Strike Policy

Users who receive three valid DMCA takedown notices may have their services terminated without refund. We reserve the right to terminate services after fewer violations if circumstances warrant.

7.1 Processing Time

We process DMCA notices in the order they are received. Complex cases may require additional time for review. We will keep you informed of the status of your notice.

7.2 Non-US Copyright Claims

While this policy is based on US DMCA law, we respect copyright laws of all jurisdictions and will consider valid copyright claims from rights holders worldwide.

7.3 Legal Consultation

This policy is for informational purposes only and does not constitute legal advice. We recommend consulting with an attorney if you have questions about copyright law or the DMCA process.