Office Box Delay

Hi Fire Power Cloud Customers,   Please expect a delay up to 28 days on new orders, we are facing supply issues with our suppliers. We are working hard with other suppliers to reduce this time significantly and please be assured we will do everything we can to ensure the activation time is under 28 days. All customers effected by this delay ... Read More »

4th Jul 2022
Extended Activation Times

Due to the festive period we are seeing longer than usual activation times due to supplier demand issues.

Please see here for our current activation times.

11th Jan 2022
Ticket System Issues

Hi all, We have now moved our ticketing support software to a new system. Our old system was outdated and had numerous database problems resulting in support tickets left unanswered. Our new system is online and fully functional, we have moved all outstanding tickets to this system and are working through support now.If you don't have a reply ... Read More »

15th Oct 2021
Office Box Delays

We are working hard to activate your Office Box, due to the current global issues with the silicone shortage (also known as the hardware shortage) and the high demand in online services due to COVID-19 we have a backlog on our orders at the moment.   We’re happy to announce we have acquired hardware from a new supplier as we have been let ... Read More »

7th Jun 2021